Frequently Asked Questions

Everything you need to know about our high-performance haircare.

Are Chāmpo products suitable for color-treated hair?

Yes, all our formulas are color-safe. We use gentle, sulfate-free surfactants that cleanse effectively without stripping away your professional color or natural oils.

How do I choose the right range for my hair type?

We recommend taking our Dosha Quiz on the homepage. Based on Ayurvedic principles, we categorize hair into Pitta (fine or thinning), Vata (dry or frizzy), and Kapha (oily or thick) to provide your perfect match.

What is your shipping policy?

We offer standard and express shipping worldwide. Orders within the UK typically arrive within 2-3 business days, while international shipping times vary by destination.

Are your products vegan and cruelty-free?

Absolutely. Chāmpo is committed to ethical beauty; all our products are 100% vegan, cruelty-free, and never tested on animals.

Can I return a product if it's not right for me?

We want you to love your hair. If you are not satisfied, you can return your products within 30 days of purchase. Please ensure the bottles are at least half full to qualify for a refund.

Do your products contain silicones or parabens?

No, we take pride in our clean formulations. All Chāmpo products are free from SLS, parabens, silicones, and synthetic fragrances.